Discussion Topic |
|
This thread has been locked |
donini
Trad climber
Ouray, Colorado
|
|
|
Apr 13, 2017 - 01:38pm PT
|
Hmmmm....the wife and I each get to check two 70 lb. bags free of charge for the rest of our lives....that works for me.
|
|
donini
Trad climber
Ouray, Colorado
|
|
|
Apr 13, 2017 - 01:43pm PT
|
Hmmmm...if your dog is flying United I hope the co-pilot is a cat.
|
|
donini
Trad climber
Ouray, Colorado
|
|
|
Apr 13, 2017 - 02:15pm PT
|
Tami...the United incident is an anomaly. They wouldn't still be in business if what happened was standard procedure. I've flown alot and I have found that airlines in general are not as customer friendly as many industries with a few exceptions. United is no better or worse than the majority of airlines. You suck it up when you tighten your seatbelt and look foward to your destination.....unless, of course, your handcuffed to a police officer.
|
|
WBraun
climber
|
|
|
Apr 13, 2017 - 02:35pm PT
|
What a stoopid American sheep letting himself get dragged out like that.
He should have clocked that tool and thrown him out himself .....
|
|
Jon Beck
Trad climber
Oceanside
|
|
|
Apr 13, 2017 - 03:25pm PT
|
I fly the cheapest fare and expect to get treated poorly. Got a round trip coast to coast for next month for 180 bucks. Sure you can bump me off my flight, I made 1200 in bumps last year, I can take the abuse.
|
|
Studly
Trad climber
WA
|
|
|
Apr 13, 2017 - 04:48pm PT
|
United sucks, but not anymore then Delta or American.
|
|
Roger Breedlove
climber
Cleveland Heights, Ohio
|
|
|
Apr 13, 2017 - 07:13pm PT
|
For many years I flew internationally for work mostly on Continental Airlines. Continental was, in my opinion, the best US carrier. When they were acquired by United, the change was obvious. I started carefully observing employees and tried to guess which were Continental and which were United. I could guess right most of the time. Whereas Continental's culture was to too pay very close attention to the close-in details of passengers and what they needed, United's culture seemed to be more akin to prison guards--focus on the procedure.
In the Atlanta airport--we visited often as our youngest daughter lived there at the time--a supervisor was upset about something the gate staff was doing. The gate staff was trying to deal with some flight or gate change and confused and frustrated passengers. They seemed to doing okay. But the supervisor decided that berating the staff was a good way to move the work along. The staff keep doing their jobs, but they were upset about the the yelling. I decided to see if filming the supervisor would have any effect. So I moved in so everyone could see me and filmed the supervisor with my phone. She noticed, looked a little concerned, but didn't change her approach or tact. If supervisors are that tone deaf, it is not hard to see that calling the police to haul someone off a plane is good procedure.
Unfortunately for me, I still have 250,000 points left in my United account.
|
|
Branscomb
Trad climber
Lander, WY
|
|
|
Apr 14, 2017 - 05:49am PT
|
My daughter had a terrible time with United at Xmas--cancelled her flight from Seattle to Denver, fortunately she got them to switch her to Delta so she could get to Casper the next day. She went to Hawaii later in winter break and United delayed the flight for 24 hours--some maintenance issue. First world problems but other airlines don't seem to screw up as much or be so obnoxious.
|
|
clinker
Trad climber
Santa Cruz, California
|
|
|
Apr 14, 2017 - 06:04am PT
|
Someone needs to make United great again.
|
|
i-b-goB
Social climber
Wise Acres
|
|
|
Topic Author's Reply - Apr 14, 2017 - 09:47am PT
|
|
|
kunlun_shan
Mountain climber
SF, CA
|
|
|
Apr 14, 2017 - 01:37pm PT
|
United's pilots are blaming this on Republic Airline, which is apparently on the verge of bankruptcy.
http://www.businessinsider.com/united-airlines-pilots-letter-2017-4
"This occurred on one of our contracted Express carriers, separately owned and operated by Republic Airline, and was ultimately caused by the grossly inappropriate response by the Chicago Department of Aviation," the pilots wrote.
Major US airlines — including American, Delta, and United — subcontract some of their flights to regional carriers under sub-brands such as American Eagle, Delta Connection, and United Express. Tickets on these flights are sold by the mainline carrier, but are crewed exclusively by the regional airline.
|
|
WBraun
climber
|
|
|
Apr 14, 2017 - 01:45pm PT
|
CEO Oscar Munoz -- "..we approached one of these passengers to explain apologetically that he was being denied boarding,.."
Denied boarding?
The dude was already on board!
Stoopid American CEO clown ......
|
|
nah000
climber
no/w/here
|
|
|
Apr 14, 2017 - 02:19pm PT
|
^^^^
i agree partially.
what i don't understand is why united is taking basically all of the heat on this...
when to me it seems like this falls squarely and primarily on the shoulders of the cops.
if i phone the cops and tell them i have a trespasser in my yard and they need to remove him and then when the cops come over "the tresspasser" is standing on the sidewalk, but the cops still beat the shIt out of him and take him downtown...
am i responsible?
seems like the cops should know the law [and as far as i've seen there is no law that says an airline has the right to kick out a compliant and paying customer by force once they are seated], and then for the sake of argument, even if there was a law broken that the cops were there to enforce, no united official told them to use the force that was used...
i don't get how the cops are basically getting a free pass [from the public] on this one.
|
|
blahblah
Gym climber
Boulder
|
|
|
Apr 14, 2017 - 03:24pm PT
|
I am sort of curious as to what law Dr. Dao broke by refusing to leave the plane--my few minutes of "legal research" (Google) didn't really turn up anything.
We've got 49 U.S. Code § 46504, but that doesn't seem applicable to me:
An individual on an aircraft in the special aircraft jurisdiction of the United States who, by assaulting or intimidating a flight crew member or flight attendant of the aircraft, interferes with the performance of the duties of the member or attendant or lessens the ability of the member or attendant to perform those duties, or attempts or conspires to do such an act, shall be fined under title 18, imprisoned for not more than 20 years, or both. However, if a dangerous weapon is used in assaulting or intimidating the member or attendant, the individual shall be imprisoned for any term of years or for life.
We can all agree it's clear that United didn't have to let him board the plane in the first place, but it doesn't necessarily follow that they had the right to kick him off the plane after they did.
|
|
|
SuperTopo on the Web
|
Let us know!