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tdg119
Social climber
Northampton, PA
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Aug 26, 2013 - 04:05pm PT
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That is another thing, Matt did not have a computer. At least we did not find one in his house. We fould a wireless router (boxed up, old and looked like it has not been used in a long time), but no computer, no disks, no flash drives, nothing pc related.
We checked his office at school, no personal computer there either (which makes sense it was summer break). But how in this day and age does someone not have a computer? Thats why he would go to the library to use the computer. He was not really a 'Techy' more of a book worm. He had tons of books in his house - most were either math books (for his job) or climbing and hiking books. ~Ron
EDIT - I am also guessing it is why he used hotmail. one of those that work anwhere accounts.
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SplitPants
Social climber
LA
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Aug 26, 2013 - 04:06pm PT
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UPDATE FROM CRAGMAN/DEAN
"Starting to get lower and will lose signal soon. Will likely come out of the BC tonight. Found a glove......WAY too old to be his:( "
[EDIT] Cragman/Dean said he would text me as they come out of the BC tonight.
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Alpineholydog
Trad climber
Spring Tx
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Aug 26, 2013 - 04:08pm PT
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I may have projected the term "victory lap" onto Matt. I was just thinking that I would be very satisfied with all the climbs he did and relieved to be getting the back on the road. I would however wanted to get one last taste my last day if able. Especially after to tending to little tasks and resting the day before.
As far as the clip in crampons vs lace up... He might have had trouble with the laces or just felt more secure in the clipons and took them for comfort or perceived security even on a climb that was not too technical regarding ice and snow. Speculation I know.
What makes sense is that he left camp well prepared for a day hike that at least had one snow field. Axe might have been for security as well.
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SplitPants
Social climber
LA
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Aug 26, 2013 - 04:08pm PT
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Ron,
Thanks for the explanation. Your update also gives us great insight into Matt:)
I have some "thoughts" if you like feel free to send me a PM so we can take offline.
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LAhiker
Social climber
Los Angeles
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Aug 26, 2013 - 04:22pm PT
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MGuzzy, that's interesting, but is a low-tech person likely to have used such substitutions?
Could Matt have simply gotten his wires crossed in an answer to one of the security questions? I sometimes need to answer security questions for an account associated with a relative (with their permission, of course!) The relative made an understandable mistake in their answer to one of the questions -- a question whose answer they know perfectly well. It's always hard for me to remember that the wrong answer is the one I need to give...
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tdg119
Social climber
Northampton, PA
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Aug 26, 2013 - 04:25pm PT
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We tried the usual (numbers etc.) the account was actually set up by his sister when he got back from the peacecorps. Most likely, it looks like he changed his password but did not change his forgotten password question. ~ron
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tdg119
Social climber
Northampton, PA
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Aug 26, 2013 - 04:32pm PT
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its not a 'locked out' thing but prompting us for a password. trying to use the forgotten password to reset or bypass doesnt work.
Edit to clarify: we do not know the password. Hotmail gives you the option to answer 'security questions' in case you forget your password. like what is your favorite food. We type in 'Pizza','pizza','Pizza1, 'Pizz@1" etc...and all say incorrect (this is just an example not his real question)
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powderdan
Social climber
mammoth lakes
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Aug 26, 2013 - 04:33pm PT
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cragman or doug please contact me. im thinking of heading that way fri-sun.
530 207 9012
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SplitPants
Social climber
LA
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Aug 26, 2013 - 04:35pm PT
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Ron,
A few questions:
1. Are all of your attempts to get into the hotmail account from the same computer?
2. What computer operating system (OS) are you using?
3. What browser and browser version are you using (if you are not sure look on the menu up top and where it says Help select that and then go to about).
4. From your previous posts it sounds like you know the answer to the security question, but not the most current password he was using am I right?
5. Microsoft change some of the functionality for hotmail (they have been trying to get users to convert to outlook mail). I am doing some research, but I think after 3 failed attempts within 24 hours it may automatically lock you out of the account.
6. Can you try from a different computer? If not dump all of your temporary internet files, cache and cookies.....
If you could type out step by step what you are doing and what the return messages are displayed it might be helpful....
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SplitPants
Social climber
LA
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Aug 26, 2013 - 04:47pm PT
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MGuzzy +1
We are on the same page. As usual! The OS & Browser information along with screen captures would DEFINITELY help troubleshoot.
Ron/Tiffany
You can download a trial of a screen capture tool called snagit at
http://www.techsmith.com/snagit.html
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tdg119
Social climber
Northampton, PA
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Aug 26, 2013 - 04:52pm PT
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Ron,
A few questions:
1. Are all of your attempts to get into the hotmail account from the same computer? = No
2. What computer operating system (OS) are you using? = Tried 7 and Vista
3. What browser and browser version are you using (if you are not sure look on the menu up top and where it says Help select that and then go to about). = IE 8 & 9, Safari, Chrome and FireFox
4. From your previous posts it sounds like you know the answer to the security question, but not the most current password he was using am I right? = Correct
5. Microsoft change some of the functionality for hotmail (they have been trying to get users to convert to outlook mail). I am doing some research, but I think after 3 failed attempts within 24 hours it may automatically lock you out of the account. = we are not locked out.
6. Can you try from a different computer? If not dump all of your temporary internet files, cache and cookies.....
If you could type out step by step what you are doing and what the return messages are displayed it might be helpful....
1. We log on and enter his password, it says incorrect.
2. We select reset password, by answering his forgotten password question
3. The question is easy
4. We enter the answer, says incorrect
Called Microsoft a few times, they are a PITA. Like trying to answers from the CIA or something.
Also - me and tiffany are work in IT for a living so sometimes we tend to generalize about this stuff but we are following you 100% :)
LOL
EDIT- guess it didnt matter to red out the question..... ;|
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LAhiker
Social climber
Los Angeles
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Aug 26, 2013 - 05:00pm PT
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Ron -- Sounds very frustrating! Have you guys tried filling out the "I can't use any of these options" questionnaire?
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SplitPants
Social climber
LA
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Aug 26, 2013 - 05:05pm PT
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Tiffany/Ron,
Sorry about the IT stuff, I wasn't sure of your background(s).
I have been doing some research and it looks like this happens sometimes when an account has been hacked (still reading through threads). And users had to fill out an ungodly long set of questions and submit to MS to get account back. Geesh...........
Still going to research.
Where is the NSA when you really need them:)
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SplitPants
Social climber
LA
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Aug 26, 2013 - 05:06pm PT
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QINTL +10!
Bingo
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jeg
Social climber
center valley,Pa
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Aug 26, 2013 - 05:08pm PT
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Not sure if this helps..
John never contacted him via hotmail only his work email. He didn't even know he had a hotmail account. He did not have a computer. John would only try and reach him via email during the school year. Otherwise it was texts and phone calls. During the school year they would email each other about the up coming weekend, so some where in the school he used a computer frequently.
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tdg119
Social climber
Northampton, PA
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Aug 26, 2013 - 05:08pm PT
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We tried that too, they want us to mail a notarized copy of the death certificate.
EDIT - we are still working them to get in, just a PITA and takes so long.
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Crazy Bat
Sport climber
Birmingham, AL & Seweanee, TN
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Aug 26, 2013 - 05:11pm PT
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Regarding the Hotmail account. It is obviously well known in his home town that he is missing. I would think the family could find a local judge who would be willing to issue a subpoena.
I sure hope so anyway.
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SplitPants
Social climber
LA
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Aug 26, 2013 - 05:18pm PT
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Tiffany/Ron,
Do you know if Matt's work email could be accessed when he was not in school say via webmail? If so based on the last comments I saw that might be something else to check as well.
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ß Î Ø T Ç H
Boulder climber
extraordinaire
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Aug 26, 2013 - 05:30pm PT
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eastside underground's comments about the Blue Crag area has merit. Years ago I almost bought the farm there on the lower snowfield. The fact that Matt had already been climbing/ hiking Mammoth Crest - he may have been attracted back for a closer look at the interesting rock, and ice over there. It seems to me that it would be a fairly easy outing for a search party to head up the Duck Pass trail, and then back NW toward several good vantage points on the ridge overlooking the Blue Crag area, to have a look with binocs etc.
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Klimmer
Mountain climber
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Aug 26, 2013 - 05:38pm PT
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Is it possible for someone to walk over to RiteAid in Mammoth and see if they carry the brand, model, of "Personal Optics" reading glasses that were found at the Inyo Crater trailhead? And maybe the chums too?
Worth a shot. Maybe someone is already on it?
Edit:
You know in this day and age with the NSA sweeping everything up you would think it would be a no brainer to get all the info needed and then some ;-}
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