MSR Stove repair

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Messages 1 - 9 of total 9 in this topic
hobo_dan

Social climber
Minnesota
Topic Author's Original Post - Aug 7, 2013 - 02:21pm PT
My whisperlight is not as snappy as usual. I pulled the wire and shot some gumout down the pipe, soaked the jets in Acetone so I thing the stove side is OK, NOt sure about the pump--How common is it for the fuel filter to clog? REI sells a new Pump for about $30--so I may just just buy that and go for the sure thing.
Any suggestions?
10b4me

Ice climber
Wishes-He-Was-In-Arizona
Aug 7, 2013 - 02:29pm PT
or you could just replace the o-rings in the pump. rei sells o-ring replacement kits.
Rhodo-Router

Gym climber
sawatch choss
Aug 7, 2013 - 03:01pm PT
Describe symptoms.
JLP

Social climber
The internet
Aug 7, 2013 - 03:14pm PT
There are some great videos on maintaining these stoves available on the MSR (Cascade Designs) website. Yeah, fuel filter might be next. I also think the newer pumps don't put out like the old ones, so depending how old your unit is, you might be disappointed.
fishtrap

Trad climber
Bass Lake, CA
Aug 7, 2013 - 03:37pm PT
I concur with the earlier post about the great videos on the MSR website. It's also worth noting that when you call MSR for assistance on stove issues that very first question they always ask is "how old is the fuel that you are using?" According to them this is the single biggest issue and the solution is often to simply purchase some brand new fuel and throw out the stuff that has been in your garage for a year (or 5 years!!!).
hobo_dan

Social climber
Minnesota
Topic Author's Reply - Aug 7, 2013 - 08:33pm PT
It probably is old gas--I'll splurge and buy a new can.
Stove starts and lights right up--It just seems to be lacking some pep--Kind of like the owner
Reilly

Mountain climber
The Other Monrovia- CA
Aug 7, 2013 - 08:48pm PT
My '75 model is still working but it could prolly use a re-build.
Would it be a waste of time contacting MSR?
Anastasia

climber
Home
Aug 7, 2013 - 08:55pm PT
Yes, they commonly get clogged. More than once someone called an MSR stove dead and I took it back, cleaned it, changed the O-rings and it worked like new. A new pump never hurts. I also clean the o-rings regularly, use my finger grease to rub them O-ring down, it helps them last longer. (A Scuba diving trick I learned to to keep my regulator O-rings in shape.)

I have a Whisperlite now for over fifteen years. It's awesome.
Urizen

Ice climber
Berkeley, CA
Aug 7, 2013 - 09:29pm PT
It's never a waste of time to contact MSR; they have the most awesome customer service in the business. They've cleaned my stoves, installed new valves, updated my entire pump, replaced my tent pole shock cords, and I don't know what else--and never charged me a dime, not even for return shipping. When I called to complain that I was tired of using hardware store o-rings in my stove because they didn't last as long, but that the only way to get an MSR ring was to buy a $15 maintenance kit, they sent me an envelope of o-rings first class mail. When I lost one of the weird spring washer retaining clips on my Dragonfly and couldn't find a new one locally, they mailed me some. MSR makes superior products, then stands behind them apparently forever. Why, if you can deal with a company like this, would you ever do business with anyone else?
Messages 1 - 9 of total 9 in this topic
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