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happiegrrrl
Trad climber
www.climbaddictdesigns.com
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Topic Author's Original Post - Nov 20, 2012 - 02:10pm PT
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I have been having some issues with getting error messages in some of the links to my cafepress shop. Asked my FB network to take a look, and got a confirmation from one person of issue, but I guess my family isn't getting my posts on their feeds or something...
Could some people here give me a hand and:
1) Click through to the site, at http://www.cafepress.com/climbaddict
2) Click the "Holiday Ornaments" section - advise if it works or you get an error message
3) Click the "Piece Symbol" section and advise if it works or not
4) Click some other random sections and advise(I think all the others are ok
5) Advise what browser you are using
Thanks fr the help. I have contacted CP support over a frigging week ago and still have no answer from them as to having even looked at it.
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Chaz
Trad climber
greater Boss Angeles area
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Nov 20, 2012 - 02:14pm PT
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Piece Symbol gives me this:
"We're Sorry, You've Encountered an Error!
You've received this message because of the following possibilities:
1.Slow Internet connectivity speed at this time
2.Server timed out due to heavy load or traffic
3.Data has been lost by your browser
4.Not all of the fields in the form were properly completed
5.Temporary server-side technical problem "
Everything else seems fine. Good luck.
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happiegrrrl
Trad climber
www.climbaddictdesigns.com
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Topic Author's Reply - Nov 20, 2012 - 02:17pm PT
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Thank You Chaz.
Yes, that error message is the one I have seen.
Interesting that the Holiday Ornaments worked for you though... That one I have not been getting to work all week.
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Lynne Leichtfuss
Social climber
moving thru
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Nov 20, 2012 - 03:03pm PT
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Hi there Gal,
Piece gives me same as Chaz and so does Holiday ornaments. However, Holiday Ornaments and Cards works.
Also tried Dragon, fortune cookie and chalk the other white.....they all work. Cheers, Lynne
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happiegrrrl
Trad climber
www.climbaddictdesigns.com
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Topic Author's Reply - Nov 20, 2012 - 07:17pm PT
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Thanks, I WISH cafepress Customer Service wasn't an oxymoron.... Still waiting for a response.
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rockermike
Trad climber
Berkeley
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Nov 20, 2012 - 08:56pm PT
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Make Custom T-Shirts and More
Sell T-Shirts
Sign In
Help
Cart: 0 items
We're Sorry, You've Encountered an Error!
You've received this message because of the following possibilities:
Slow Internet connectivity speed at this time
Server timed out due to heavy load or traffic
Data has been lost by your browser
Not all of the fields in the form were properly completed
Temporary server-side technical problem
Please try to submit previous page again. If the problem persists, please try to submit the page later or email Customer Service. We will work to correct the problem as quickly as possible.
Thank you for your patience.
CafePress.com Home Page
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Captain...or Skully
climber
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Nov 20, 2012 - 09:03pm PT
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A title like that is pushin' yer luck around here, Terrie. ;-)
I hope you get it resolved.
BTW, Piece is still an error. Ornaments works.
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happiegrrrl
Trad climber
www.climbaddictdesigns.com
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Topic Author's Reply - Nov 21, 2012 - 08:43am PT
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EDIT: I have given up on CafePress helping me resolve this issue, and after two hours work have found a way to recreate some of what was broken. Now I will continue with trying to recreate from scratch the holiday ornaments. Still irate. I pay $60 a year for their "services" plus their cut of each and every item is about 90% of selling price. To be told they can't help me...PISSED OFF!!!
Thanks for the updates and also QITNL for that tool. I will fix the one you mention and check out the report.
The problem I am referring to is not something on my end. The shop is a CafePress template, hosted by them, and there is no custom HTML in the affected sections.
I asked for eyes to look so that I knew h=the problem was actually not because of my browser or something on my side. Whatever the bug is, it seems to have come into play when I added listings to the sections and does not act the same in all instances. Both sections worked fine until last week.
Removing the added listings worked when I tried to add to the "Holidays and Ornaments" section after adding new listings.
I added new listings to the "Keep Calm and Climb On" section yesterday and it works fine.
Then I added to the "Piece Symbol" and it wouldn't load. Removing the listings didn't fix the problem.
CP Support replied to day with:
Dear Terrie,
Thanks for the reply. I sincerely apologize; however, there hasn't been an update on issue. At this time, we do not have an estimated date of when the problem will be fixed. Thank you for your understanding.
This seems like it shouldn't be a thing that would bring a person to their knees but I am so f*#king tired of trying, trying, trying to make my way. I have spent so much time on ClimbAddict over the years, and though it brings in not all that much, it is money I depend on to survive. I CAN'T move the thousands of hours to another Print On Demand, as some "helpful" shopkeepers who don't like it when I complain on their forums have suggested.
Basically, CP has just told me to piss off, since I can no longer do any work to my shop without risking losing the entire section.
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