|
About the Always Fresh program
SuperTopo Guidebooks are Always Fresh™
What
it is
The Always Fresh program means
you will get free upgrades of eBook guidebooks for three years.
How
you get it
It’s automatic when you buy one of our eBook format guidebooks;
you don't need to do anything special. All purchasers of SuperTopo eBook
format guidebooks from this web site are automatically enrolled in Always
Fresh and are eligible for free upgrades for three years from the date
of purchase.
How
the program works
When we have a new upgrade,
we will e-mail all purchasers of that guidebook within the previous three
years to notify you of the new version. You will be provided a link to
a sign-in page, and an Always Fresh upgrade password. Log in using your
e-mail address and your Always Fresh password. You will then be able to
download the new version of the guidebook.
Frequently
asked questions
What if I have changed my e-mail address?
You must e-mail us if your e-mail
address changes because we have no other way to contact you.
Does the Always Fresh program apply retroactively to purchases from last
year?
Yes, all past customers will get free updates until three years after
their purchase date.
Does Always Fresh apply to traditional printed guidebooks from SuperTopo?
No, only to purchases of eBook format guidebooks directly from this SuperTopo
web site
How often does SuperTopo update the guidebooks?
We update the eBooks every 1-2 years. We update print books much less
frequently.
What if I find a mistake or something missing from an existing guidebook?
Please send feedback
or e-mail us! We love all feedback
and especially love comments on how to make the guidebooks better.
What are the advantages of an eBook guidebook over a printed guidebook?
In an eBook, all topos and photos are provided in color. You can also
print only the pages you need on the climb—no more tearing pages
out of your guidebook or struggling to find a photocopy machine. Click
here to read more about eBooks.
How else can I get updated route beta?
Before you climb a route, visit the Route
Beta page to see the latest beta from SuperTopo users and staff.
You can also sign up for “Beta Alerts” and be notified
whenever a user or SuperTopo posts new beta for a given route. To
sign up for beta alerts, search for
the route you are interested in, go to that route’s page, and
scroll to the bottom to “Notify me if beta is submitted on
this route.”
|
